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Franchise Management Software

Franchise Software

That Powers

Field Service Companies

There's only one software solution service industry leaders trust to keep their franchises at the cutting edge —ServiceTitan.

These franchises have scaled business growth with ServiceTitan. Yours can too.

Power your franchise network and unlock new potential for franchisees.

Power your franchise network and unlock new potential for franchisees.

Enforce
Best Practices

Franchisors can upload their own forms, call scripts, and more to enforce standard procedures.

See
Real-Time Data

With ServiceTitan, you can track sales, revenue, KPIs, and other critical numbers as they occur.

Strengthen
Brand Presence

ServiceTitan standardizes branded assets in a snap via built-in templates, cloud sync, and more.

Deliver
Five-Star Service

Finally provide customers text notifications, truck tracking, and other modern service perks.

Why ServiceTitan?

Dealer management 
software that accelerates growth

With ServiceTitan, franchises finally have a platform that standardizes how business gets done, measures the data that matters, and scales with every new hire, truck, and location.

  • See real-time numbers and analytics.

  • Automate workflows and enforce best practices.

  • Rely on unbeatable support and account management.

One integrated solution to run your entire business

Reporting

Gain unmatched visibility into performance KPIs.

Dedicated Onboardin...

Work with specialists to get up and running.

Custom Forms

Standardize documents across the entire company.

Custom Financing

Protect your margins and increase revenue.

Marketing

See your ad spending and ROI in real time.

Customer Experience

Provide the mobile experience customers prefer.

Estimate Follow-Ups

Follow up on open estimates and boost sales.

Local Services Ads

Stand out and book more jobs from Google Search.

Reporting

ServiceTitan gives you a granular look into the numbers that mean the most to your business, allows you to spot critical trends, and can even deliver scheduled, customized reports straight to your inbox.

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Marketing

The ServiceTitan marketing scorecard provides you real-time ad ROI at a glance, can generate unique phone numbers for campaigns, ties real profits and locations to campaign performance, and more!

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Dedicated Onboarding

Our onboarding specialists work with franchises both remotely and onsite to integrate the ServiceTitan platform into their day-to-day operations and prevent business from skipping a beat.

Customer Experience

From online booking to truck tracking and contactless transactions, ServiceTitan provides the unbeatable, mobile-driven experience today's customers overwhelmingly prefer when choosing local services.

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Custom Forms

ServiceTitan’s franchise management solution allows franchisors to upload custom forms to the cloud and even assign them to specific job types so teams always have proper documentation. 

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Estimate Follow-Ups

ServiceTitan automatically follows up with customers with open estimates. Save time and boost efficiency by eliminating tedious back and forth on paperwork.

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Custom Financing

Protect your margins with custom financing rules based on business unit and ticket size so jobs are always financed in a way that makes sense for your business. Equip your franchises with on the spot financing options customers love.

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Local Services Ads

Stand out from the crowd in Google Search results. Customers can book jobs that populate directly into ServiceTitan.

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Reporting

Reporting

ServiceTitan gives you a granular look into the numbers that mean the most to your business, allows you to spot critical trends, and can even deliver scheduled, customized reports straight to your inbox.

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Performance KPIs

Evaluate your technician & office performance.

Financing Options

Build Good, Better, Best options and sell more.

Job Histories

Review job histories for critical details.

Timesheets

Connect your operations and your field teams.

Call Booking

Increase Call Booking Rate for every CSR.

Job Confirmations

Eliminate no-shows with mobile confirmations.

Capacity Planning

Reduce overbooking costs.

Custom Forms

Say bye to missing paperwork and signatures.

Performance KPIs

Get real-time updates on generated revenue, memberships sold, CSR metrics, and more. Drill down into specific metrics with a simple click and coach your team on best practices.

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Call Booking

ServiceTitan automatically populates customer information as calls come in, making appointment booking quick and effortless. Attach call recordings to job histories, so you continue to create a lasting impression.

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Financing Options

We designed ServiceTitan Mobile to take the pressure off the sales pitch and allow your technicians to provide customers a transparent, tap-and-swipe buying experience proven to encourage bigger purchases.

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Job Confirmations

Customers can confirm appointments via text messages that get saved in your dispatch board, job record, and job-audit trail.

Job Histories

Detailed job histories give your team valuable context on upcoming jobs and how to deliver the best customer experience.

Capacity Planning

Always know how many hours your business can take on and reduce the time spent on the phone with customers.

Timesheets

Join your operations and field teams by automatically documenting technician drive time, vendor runs, and wrench time. And because our timesheets are synced with our dispatch board, your team always knows who’s available for the next job.

Custom Forms

Upload your forms to ServiceTitan and assign them to specific job types so techs always have proper documentation.

Performance KPIs

Performance KPIs

Get real-time updates on generated revenue, memberships sold, CSR metrics, and more. Drill down into specific metrics with a simple click and coach your team on best practices.

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End-to-End Capabilities

Software that understands success in the trades

Stop relying on various systems to run your franchise. ServiceTitan consolidates numerous tools under one integrated platform so teams are always on the same page, data is always current, and every part of the job cycle stays under your control.

"We've nearly doubled revenue since we began using ServiceTitan. It's simply one of the smartest decisions I've ever made."

- Bob Minkert, Owner, Mr. Rooter and Mr. Electric franchises

Book your Demo

Discover Untapped Performance

Your Industry Partner

More than just a management app for franchises

ServiceTitan clients don't just receive a world-class product—they gain a dedicated partner, too. From onboarding and account management to our unbeatable support, we're there to ensure your success.

"Before ServiceTitan, we had a goal to increase our average ticket. Since using ServiceTitan, our average ticket has gone up 83%."

Alex Babuca, I.T. Director
Orangutan Home Services

Calculate your ROI of ServiceTitan

LEADING ALL-IN-ONE SOFTWARE

Book your personalized demo to learn more

Explore why 100,000+ service professionals trust ServiceTitan to run their business

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Features
DispatchingSchedulingCall BookingMarketingReportingIntacctQuickBooksMobileFinancingCustomer ExperiencePro Products
Industries
HVAC SoftwarePlumbing SoftwareElectrician SoftwareGarage DoorChimney SweepWater TreatmentLandscapePool ServiceSepticPest ControlLawn CareRoofingAll Industries
Solutions
Service & Replacement ConstructionCommercialEnterpriseFranchise
Resources
PricingBlogWebinars PodcastTrainingROI CalculatorHVAC Load CalculatorCommercial PlaybookContractor PlaybookProduct AnnouncementsService Your BusinessLegal CA Privacy InformationCA Applicant Privacy NoticeSecurity & Compliance
Company
CompanyCareersJob OpeningsReferralsPartnersPressReviews
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