Lawn Care Software

How can lawn care management software grow a lawn care business?

Modern, all-in-one business management software helps lawn care and landscape businesses optimize their processes and operations so they can focus on boosting cash flow, acquiring new customers, and growing average ticket sizes.

With a user-friendly lawn care CRM software like ServiceTitan, you can add more lawn technicians—the source of most of your company’s profits—without needing to add more office staff. Everyone performs their jobs more effectively and efficiently utilizing ServiceTitan features that make business reporting, bookkeeping, answering customer calls, and dispatching techs a whole lot easier.

ServiceTitan customers also see business growth through improved sales and service by the technician. ServiceTitan’s mobile app equips lawn care techs to arrive at each job fully informed, which leads to providing better customer service, earning more customer referrals, and building a strong network of online reviews.

The multi-option estimate builder helps technicians close more lawn care treatment jobs at a higher average ticket, increasing the profit per technician across the entire lawn care company.

How can field service management software help lawn care businesses retain customers?

ServiceTitan’s mobile app— available for Android and iOS— is lawn care CRM software at its finest. Our app equips lawn care service techs with a robust customer management database, so they can view complete customer information before arriving on the job site. Knowing the customer's name and job history helps techs and CSRs personalize the lawn care experience, provide exceptional customer service, generate more business via customer referrals, and build a strong network of online reviews.

Residential and commercial service companies choose ServiceTitan's cloud CRM because it's easy to use, enhances employee and customer communication, promotes remote functionality via mobile devices, and includes key features built to help lawn care companies grow their businesses, including:

• Customer Portal: Customers can schedule jobs, review service calls, access invoice history and work orders, view GPS tracking of a tech's location, and submit online payments without ever picking up the phone.

• Easy Communication: SMS text messages, online chat, and email keep customers informed at every stage of the job—from booking confirmations and reminders to dispatch notifications and direct links to leave a review.

• Marketing Pro: Advertise to current customers for service renewal or to propose next season’s services via automated email marketing or direct mail campaigns.

• Memberships for Lawn Treatment Plans: Techs can offer automatic memberships on their mobile tablet or generate estimates to renew an expiring membership, right on site.

How can lawn care business software help companies acquire new customers?

The best way to acquire new lawn care service jobs in today’s digital world requires meeting your customers online with advertising that eclipses the competition. Get the most out of your marketing dollars by managing your Google reviews, automating your marketing campaigns, and saving money on cost-per-lead with targeted email marketing.

ServiceTitan’s lawn care management software features include:

• Instant Online Booking: Allow customers to self-serve and book their own appointment online through ServiceTitan's web scheduler API and Google Local Services integration.

• Pricebook + Mobile Estimates: Give your team of service techs a visual pricebook and mobile estimates, so they can sell with confidence in the field and increase average tickets.

• Marketing ROI Tracking: Generate more leads by measuring the success of each marketing campaign with unique trackable phone numbers.

• Marketing Pro Reputation: Produce more online reviews from happy customers to grow a solid reputation that attracts more leads and revenue.

• Marketing Pro Direct Mail: Know which areas or customer zip codes generate the most revenue and send targeted marketing postcards to homeowners in those areas.

• Follow-up on Estimates: Follow up with customers who never responded to unsold estimates with simple tags and filters on your ServiceTitan dashboard.

How can lawn care software help businesses improve their field efficiency and operations?

Stocking and tracking lawn treatment products can present major hassles for service companies, and ultimately impact their bottom line if mismanaged. ServiceTitan helps lawn care businesses improve efficiency with automated features and tools, such as:

• All-in-One Solution: Improve communication between the office and field, cut the amount of time spent manually updating technician timesheets, automate and optimize invoicing—all from ServiceTitan's comprehensive customer management solution.

• Digital Forms: Today's customers receive the on-demand service they've come to expect with a web-based software solution techs can use in the field to improve service quality and reduce callbacks. ServiceTitan's field service management software improves business operations with digital forms loaded on a mobile app to guide techs as they create detailed estimates, professional invoices, or mobile sales presentations.

• Volume Scheduling: Optimize the sales process of booking recurring service appointments with bulk booking, routing optimization, and smart scheduling software.

• Mobile App: Technicians arrive at the job with complete customer history, photos, and notes on previous lawn treatments. They can also upload photos, videos, and other documents straight from their mobile tablet.

How can ServiceTitan help lawn care services manage contracts?

Maintenance contracts and service agreements for ongoing lawn treatments often must be tailored for each customer. With ServiceTitan, you can customize additional monthly charges and pricing, opt-ins for extra maintenance tasks, membership upgrades for additional services, and more.

Plus, you always know your invoices are accurate, as ServiceTitan automatically tracks labor, material costs, and net profits for every customized agreement. ServiceTitan's contract management software also allows you to:

• Schedule jobs directly from the memberships’ recurring visits.

• Generate estimates for potential renewal of expiring memberships.

• Generate invoices and automate payment processing for recurring plans.

• Plan recurring services to leverage your memberships and contracts for profitability. Our service agreement software allows you to see (and prioritize) jobs with higher profit margins, and lets technicians review open estimates, treatment schedules, and all notes to identify new sales opportunities.

How can lawn care service software help businesses increase profitability?

ServiceTitan's business management software helps lawn care companies get paid faster, increase sales to boost revenue, and reduce costs with improved efficiency. Use our superior software solution to:

• Speed Up Cash Flow: Accept prepayment or bill-pay in the field, store credit card and ACH information for future billing, or collect online credit card payments using a link emailed to the customer.

• Increase Sales: Empower your techs with a mobile app that automatically generates invoicing with time tracking and materials included, provides a visual pricebook and mobile estimates to make sales presentations go more smoothly and look professional, and helps you leverage memberships and service contracts to boost profitability.

• Optimize Marketing: Marketing Pro, an add-on feature, supercharges your ability to target marketing to current customers through your ServiceTitan database. Spotlight the ad campaigns that generate the most revenue, and track ROI on every campaign to maximize your marketing investment.