ServiceTitan® to Unveil Mobile 2.0 Native App at AHR EXPO
Home service software provider prepares to launch expanded mobile application to increase efficiency, conversion rates, and customer satisfaction
Glendale, Calif., Jan. 25, 2016 — ServiceTitan®, a
“Mobile 2.0 is built from the ground up to set the standard for mobile solutions in the home services industry," said Vahe Kuzoyan,
“Underlying all the features and enhancements of Mobile 2.0 are three themes: optimizing tech efficiency, improving the customer experience, and generating more sales," said Ara Mahdessian,
Mobile 2.0 expands on version 1.0 launched in November 2015 to add a more intuitive workflow and a more efficient quote presentation process. New features include a technician dashboard displaying customized performance metrics and goals, a content portal to deliver company news and training collateral, predictive search, and reminders to techs about specific forms and signatures needed to complete a job, among hundreds of others.
An exclusive, interactive visual pricebook allows for category browsing so field technicians can locate items, tasks, services, and materials quickly using image grids and lists. Further, image and video collateral are used to create dynamic sales presentations for customers. In addition, Mobile 2.0 features
“At its core, Mobile 2.0 gives home service businesses a paperless solution that enables technicians to access full customer history, communicate with their office, track customer equipment, and proactively identify replacement opportunities," said Kuzoyan. “We wanted to empower our clients to increase their conversion rates with visual sales presentations without worrying about software reliability. Mobile 2.0’s features were field tested and refined through
ServiceTitan launched in 2013 and has grown rapidly due to the incredible success of its customers. The company was recently named as one of the Top 100 Tech Companies in Los Angeles by Built in
ServiceTitan’s Mobile 2.0 was designed specifically for tablets and will be available for both Apple and Android devices on iTunes and the Google Play store soon. For additional information about ServiceTitan, visit www.ServiceTitan.com.
ServiceTitan is a mobile,