The trade show industry for plumbing professionals made a comeback last year, and it’s banking on a bumper 2023, too.
The plumbing industry features dozens of annual conferences and trade shows for plumbers, pipefitters, steamfitters, HVAC contractors, and other related professions to network with industry peers, learn about new products and technologies, earn continuing education credits, and check out exhibitor space spanning tens of thousands of square feet.
To help you decide which conferences to attend in 2023 (and we’ve listed one for 2024, too), we compiled a list of the most innovative plumbing expos happening across the U.S., including our own, Pantheon, in September.
If you’re not able to make our conference, you can jump to the section below on how ServiceTitan can help generate more leads for your plumbing business by leveraging customer data to attract more calls, bookings, and a higher customer spend.
Skip to the shows that interest you most:
1. Kitchen & Bath Industry Show (KBIS) 2023
Date: Jan. 31 - Feb. 2, 2023
Location: Las Vegas Convention Center, Las Vegas, NV
Cost: Click here to learn about pricing packages and special event tickets
The KBIS is North America’s largest trade show dedicated to all aspects of kitchen and bath design, including plumbing fixtures, appliances, decor, and more. See new products, learn innovative solutions, and network with design and construction professionals. Don’t miss NKBA’s CEO Bill Darcy interviewing Drew and Jonathan Scott, Hosts of HGTV’s “Property Brothers,” on Feb. 1.
Note: KBIS 2023 is running at the same time as two other leading trade shows: NAHB International Builders’ Show (IBS) and the National Hardware Show (NHS) so attendees can experience all three shows in Las Vegas.
2. AHR Expo 2023
Date: Feb. 6-8, 2023
Location: Georgia World Congress Center, Atlanta, GA
Cost: Click here to see cost and registration information.
The International Air-Conditioning, Heating, Refrigerating Expo is North America's largest HVACR technology showcase. The event focuses on the future of HVAC technology, including energy-saving innovations, sustainable product demonstrations, panel discussions with industry leaders, plenty of networking opportunities, and more.
3. WWETT 2023 Trade Show
Date: Conference Feb. 20-23, 2023; Expo: Feb. 21-23, 2023
Location: Indiana Convention Center, Indianapolis, IN
Cost:
Full Education Package ($250): Includes choice of 60-minute, 90-minute, and two-hour classes Monday-Thursday, access to the Expo Hall, Welcome Party,and Keynote Presentation.
Expo Pass ($70): Includes access to the Expo Hall, Welcome Party,and Keynote Presentation.
There are two options available for attending:
Full Education Package ($250): Includes choice of 60-minute, 90-minute, and two-hour classes Monday-Thursday, access to the Expo Hall, Welcome Party, and Keynote Presentation.
Expo Pass ($70): Includes access to the Expo Hall, Welcome Party, and Keynote Presentation.
Water & Wastewater Equipment, Treatment & Transport Show is the world's largest annual trade show for wastewater and environmental service professionals, featuring four days of seminars, a series of workshops, and hundreds of exhibitors showcasing the latest technology, equipment, and ideas.
Don't miss the live exhibitor demonstrations, certification opportunities, special events, and fun parties, including drinks and live music at the WWETT Show 2023 Welcome Party.
4. ACCO / PHCC Ohio Convention 2023
Date: March 1-3, 2023.
Location: Embassy Suites, Cleveland / Rockside, OH
Cost: Click here to see cost and registration information
The Air Conditioning Contractors of Ohio and the Plumbing-Heating-Cooling Contractors of Ohio team up to host this annual event, featuring educational sessions, opportunities to earn continuing education units (CEUs), product displays, and networking opportunities. Sessions will focus on a range of industry topics, such as economic outlook, mergers and acquisitions, and leveraging your supply chain.
5. Flow Expo 2023
Date: March 11, 2023
Location: Fairplex, Pomona, CA
Cost: Click here to see cost and registration information
Flow Expo is the largest trade show in the Western United States dedicated to plumbing, heating, cooling, and related industries. This industrial engineering event allows attendees to learn about the latest technologies, trends, services, and code requirements, while developing new partnerships and discovering new products.
6. Illinois PHCC Expo North 2023
Date: March 17, 2023
Location: Drury Lane Conference Center, Oakbrook Terrace, IL
Cost: Free
The Illinois PHCC Expo North gives attendees the chance to see new products and technologies, talk to manufacturers, and network with other plumbers and contractors. There’s no cost to attend the trade show. Attendees who pre-register and pay a $35 fee can earn four hours of continuing education credits for 2023 license renewal requirements.
7. PHCC West 2023
Date: April 23-28, 2023
Location: Marriott Anchorage Downtown, Anchorage, AK
Cost:
PHCC Member and Employees: $595
Non-Member: $695
Industry Affiliate: $595
PHCC Chapter Executive: $395
Social Guest / No Seminars: $500
Children under 7: $400
Day Pass: $350
The Plumbing-Heating-Cooling Contractors 122nd Annual Convention and Tabletop Show features a Vendor Tabletop Luncheon Mixer, where vendors showcase their products for PHCC Contractors and Decision Makers over a delicious lunch. Attend informative seminars, network with other industry professionals, and enjoy a sunset city tour of Anchorage.
8. The 2023 EXPERIENCE Conference & Exhibition
Date: May 8-10, 2023
Location: Fort Lauderdale Convention Center, Fort Lauderdale, FL
Cost:
Conference and Exhibition
Full Registration on or before 4/7/2023: $359
Full Registration after 4/7/2023: $389
Exhibition Only
Pre-registration (before 4/7/2023): $10
On-site registration (after 4/7/2023): $25
The Experience Conference & Exhibition is the most hands-on, interactive, and educational event in the cleaning, restoration, and remediation industry. Check out the live demonstration and teaching stages, where you can learn about the latest and most advanced processes, techniques, equipment, and industry tools.
9. ServiceTitan Pantheon 2023
Date: Sept. 11-13, 2023
Location: Orlando World Center Marriott, Orlando, FL
Cost:
All Access Pass: $999
Group Access Pass (3 registration bundle): $1278
ServiceTitan’s annual user conference, Pantheon, will run for three days of exciting keynotes, software training, product announcements and, of course, the Titan Appreciation Party. Pantheon fosters a community of highly skilled trades professionals who are passionate about uniting in their vision for the industry to work smarter and faster, and deliver an exceptional customer experience.
Not sure if you can make it to our conference? Jump to the section below to find out how ServiceTitan’s latest software can help you operate your plumbing business more efficiently and grow faster.
10. Service World Expo 2023
Date: Oct. 3-6, 2023
Location: Phoenix Convention Center, Phoenix, AZ
Cost:
On or before 4/20/23: $649
On or before 6/30/23: $699
On or before 7/11/23: $749
On or before 9/10/23: $799
On or after 9/11/23 and on-site: $899
Non-Residential Contractor: $1,499
The 9th Annual Service World Expo bills itself as the "Must Attend" event for HVAC, plumbing, electrical, smart home, remodeling, and general business contractors. The event features workshops, exhibitors, and keynote speakers discussing sales, marketing, operations, recruiting, technology, finance, and more. Attendees can also join evening leisure events for networking and fun.
11. BuildExpo USA 2023 Shows
BuildExpo USA hosts America's premier regional building and construction shows, featuring accredited classes, industry networking, and thousands of product and service displays. Eight cities are currently scheduled for shows in 2023, but keep an eye on the BuildExpo USA official website for updates and information on upcoming events.
Austin, TX: Feb. 1-2, 2023, Palmer Events Center
Click here for cost and registration information on the Austin event
Dallas, TX: April 12-13, 2023, Dallas Market Hall
Click here for cost and registration information on the Dallas event
Tampa, FL: May 17-18, 2023, Tampa Convention Center
Click here for cost and registration information on the Tampa event
Houston, TX: June 28-29, 2023, NRG Park Center
Click here for cost and registration information on the Houston event
South Florida, FL: July 19-20, Broward County Convention Center
Click here for cost and registration information on the South Florida event
Atlanta, GA: Aug. 30-31, 2023, Cobb Galleria Centre
Click here for cost and registration information on the Atlanta event
Los Angeles, CA: Sept. 20-21, 2023, Los Angeles Convention Center
Click here for cost and registration information on the Los Angeles event
Charlotte, NC: Dec. 6-7, 2023, Charlotte Convention Center
Click here for cost and registration information on the Charlotte event
12. ASPE Convention & Expo 2024
Date: Oct. 18-23, 2024
Location: Columbus, OH
Cost: Click here to contact the organizers for cost and registration information
The American Society of Plumbing Engineers Convention & Expo isn’t until next year, but it caters to plumbing system design professionals. Featuring professional development sessions designed exclusively for plumbing industry professionals and the largest plumbing product trade show in the country, this event will help you discover new technologies, earn CEUs, and network with other industry professionals.
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Learn About the Latest Plumbing Software That Helps Plumbing Businesses Operate More Efficiently and Grow Faster
Trade shows are a great way to network with your peers and catch the latest industry trends. They also provide an opportunity for plumbers and business owners to learn more about the technology that successful plumbing businesses use to stay ahead of the curve.
There are several modern software solutions on the market that you’ll be able to see at the trade shows we’ve listed. But if you want to know more about how the latest innovations can help plumbers and plumbing businesses work more productively, we’ll tell you more about our software, ServiceTitan.
We designed ServiceTitan to help plumbing businesses streamline operations and attract customers. Trusted by over 100,000 contractors, ServiceTitan includes features that help with:
Let’s take a detailed look at some of ServiceTitan’s key features:
The Latest, Modern Scheduling Software
Our cloud-basedcall booking systemprompts CSRs to ask customers the right questions to find solutions for them, and schedule appointments easily. With ServiceTitan’s scheduling tool you can book appointments days, weeks, or even months in advance. This is particularly useful for booking longer visits, complicated jobs, or ones that require a plumber with specific skills.
Use our custom tags to flag technical specs or even languages spoken to ensure that the right plumber attends with the right skill set and the right tools.
You can use ServiceTitan’s latest technology to prioritize emergency call-outs. With our software, you can actually see where each tech is in their job cycle, in real time, so you can schedule their next job to fit in right after they finish their current call.
Using modern scheduling software like this helps plumbing businesses spend less time managing scheduling issues arising from outdated tools and more time finishing jobs or booking new ones.
Be on Time with Our Dispatching Tool
ServiceTitan’s dispatch software helps plumbers arrive on time for every job. Our software tracks where all your techs are at any given time as well as any other real-time curve balls such as traffic delays or last-minute car trouble.
Dispatchers can contact techs and customers via SMS so it’s simple to keep everyone aware of any changes that happen on the hoof, such as lengthening or shortening a job, or rescheduling it altogether.
Customers can also confirm appointments via text message, and these are automatically funneled into the ServiceTitan dispatch board, job records, and job audit trail.
Don’t Miss Out on Recurring Service Contracts
ServiceTitan’s three-step membership wizard makes it easy for your team to set up and fulfill contracted services, which encourages them to sell more, and bring in reliable revenue.
Your techs can create new maintenance memberships and equipment-based contracts with just a few taps via our mobile and tablet app. And since no contract is the same, ServiceTitan allows you to tailor each one to fit the customer, with additional monthly charges, opt-ins for extra maintenance tasks, and membership upgrade options.
ServiceTitan automatically tracks labor and material costs, so you can be confident your invoices will be spot on, every time.
Being able to create these contracts quickly — while on the job — means your techs never miss an opportunity to upsell services that maximize income and the customer experience.
Compile Digital Estimates On Site
Creating estimates is time-consuming, particularly if you’re out on a visit and you’re using an outdated pricebook. With ServiceTitan, plumbers can use the latest technology (and prices) to create estimates on the fly.
Plumbing techs can use ServiceTitan’s integrated, flat-rate solution, Pricebook Pro, to select the right options for each estimate. Photos, manufacturer videos, and product info can all be accessed in a couple of taps along with upgrade recommendations to maximize revenue. Having all this information on-hand means plumbers can easily build an estimate on site, show the customer, and have it signed in minutes.
ServiceTitan also gives techs access to any pertinent customer status information, such as an open estimate that needs to be followed up, or if it’s the right moment to upsell to a new membership contract. Using technology in this way allows plumbers to leverage each visit as well as the profit for your business.
Streamline Invoicing and Payroll
Making sure you’re invoicing customers and paying your staff promptly and correctly is critical to a successful plumbing business, and this is where modern software like ServiceTitan comes into its own.
Invoicing
Plumbing businesses that don’t use innovative software like ServiceTitan rely on technicians pulling together all the relevant details (e.g. hours worked, materials used, estimate given, etc.), to create each invoice. This is tedious and means your plumbers are spending time on paperwork rather than actual work.
With ServiceTitan’s free Invoice Generator Tool, plumbers can generate the invoices themselves, while they’re on site. Simply input the relevant information into a customized invoice template and send it to the customer then and there via text or email.
Invoicing in this way saves time and looks professional — you can even include imaging and branding. Plus, mistakes such as pricing errors or lost paperwork are reduced significantly. Your plumbers can create invoices with ease and then move on to their next job.
Payroll
ServiceTitan’s payroll software has been designed to help you track staff (via timesheets), and pay them swiftly, too.
Our timesheet software also helps you monitor the productivity of your business by monitoring time spent on specific activities, such as driving and collecting materials, as well as time spent on actual work. All these are recorded in real time, and overtime and bonuses can be configured easily, too.
Plumbers can access their timesheets for sign off, so there’s no need to drive into the head office each payroll period. Using these tools saves a significant amount of time (on average, around 30-60 minutes for each employer, every month) and helps the whole team.
Use the Latest Software to Grow Your Plumbing Business
Using software like ServiceTitan means you can stay ahead of the curve by tracking your ROI so you know how your business is performing. Our software also helps you run effective marketing campaigns to attract more leads and maximize revenue.
Track your ROI with ServiceTitan’s Reporting Software
You can view the most important metrics and KPIs on ServiceTitan’s dynamic dashboard. ServiceTitan lets you track the key components of your business, such as every job, technician, and CSR, as well as every marketing campaign.
With our technician scorecard, you can stay up-to-date on every tech’s stats, such as: number of calls per day, generated revenue, memberships sold, response times, and more. Likewise, our CSR scorecard means you can monitor metrics for your customer service team, such as number of calls handled, conversions, etc.
ServiceTitan lets you dig deep into your metrics so you can see exactly what’s driving revenue and where there’s room for improvement.
Plan Your Marketing Campaigns with Marketing Pro: Email Marketing, Direct Mail & Google Ads
ServiceTitan’s Marketing Pro is an all-in-one solution that helps plumbing businesses leverage existing customer data and execute marketing campaigns to maximize customer spend and attract new leads.
With Marketing Pro, you can produce “hyper-targeted” email marketing and direct mail campaigns that create laser-focused audiences based on your customer base, such as customers who have yet to respond to a quote.
Using email and direct mail campaigns in this way means you can contact customers who may have dropped off the radar and convert them into revenue.
You can track your campaign using the Marketing Scorecard and Dynamic Dashboard we mentioned earlier and see which ones are driving revenue.
April Diemer, CFO of Tampa Bay Plumbers, says: “With Marketing Pro, we can select our audience, select our campaign and it’s automatically sent. We’ve seen a great return on that.”
You can watch their video testimonial here:
Google Local Services
ServiceTitan’s integration with Google Local Services makes it easier for you to advertise your services on Google, and makes sure you stay at the forefront of customers’ minds.
For example, when potential customers use Google to search for “plumbers near me”, the ad you created via ServiceTitan will appear at the top of the search results. Customers can then click on the ad and contact you directly without needing to look for your contact details on your website.
ServiceTitan’s dynamic call tracking feature means you track specific campaigns with precision. You can allocate a unique telephone number to each ad campaign, so that calls, bookings, and revenue can be attributed by campaign.
Contractors who use Marketing Pro have experienced a 27% increase in membership renewals, a 14% increase in year-on-year revenue, a 14% lift in their repeat job rate, and 45% higher year-on-year growth rates for call volume. Using this type of technology helps forward-thinking plumbing businesses stay ahead of their competitors.
Techs Can Use ServiceTitan in the Field
We’ve mentioned that plumbing techs can easily set up memberships and create estimates via our mobile and tablet app, but what else does the ServiceTitan technology allow them to do while out on jobs?
Access Data: Techs can quickly see all the customer data they need within a few taps, such as customer contact details, estimate information, previous invoices, notes, photos, and call recordings. This prevents techs from having to constantly communicate back and forth with the office.
Job Automation: You can have certain forms trigger automatically as a job progresses, such as a maintenance checklist for techs to refer to as they work through a job, or a request for a review. This ensures no important details or tasks are missed.
Mobile Payments: With ServiceTitan, it’s super-easy for technicians to take payments directly from customers via their mobile tablet. Securely capture the payment by taking a photo of the check or credit card, or send the customer a link to a personalized payment portal. This method is preferred by customers and means that your invoice is paid quickly.
Interested in Learning More about ServiceTitan’s Cutting-Edge Plumbing Software?
ServiceTitan’s software is the industry forerunner in helping successful plumbing businesses run more efficiently and grow. Modern plumbers need technology to help them excel, with innovative software that manages scheduling and dispatching, financial operations, and marketing and advertising.
ServiceTitan offers all of these features, and more, allowing plumbing businesses to provide the best service to their customers and maximize profitability, too.
Find out more about how ServiceTitan could help your plumbing business run more efficiently and grow faster by signing up for a free demo here.
ServiceTitan Plumbing Software
ServiceTitan is a comprehensive plumbing business software solution built specifically to help service companies streamline their operations, boost revenue, and achieve growth. Our award-winning, cloud-based platform is trusted by more than 100,000+ contractors across the country.
