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ON-DEMAND WEBINAR

Live Webinar | Putting Service First in the Summertime: 10 Ideas to Delight Customers

June 20th 2024

Guest speakers
Jessy Karolevitz

Call Center Director

Bonfe Plumbing, Heating, Cooling, Electric, Drains

Full bio

Brittany Burgess

Customer Advocacy Specialist

ServiceTitan

Full bio

What you will learn:

  • ServiceTitan features you can leverage to wow your customers

  • CSR and booking tips to provide great customer support

  • Creative ideas to maximize the customer experience

Every job this busy summer is an opportunity to wow new customers and turn them into lifelong, loyal advocates. 

Jessy Karolevitz, Call Center Director at Bonfe, knows a thing or two about great customer experience. Join Jessy and Brittany Burgess, Customer Advocacy Specialist, as they cover 10 tips and tricks to providing exceptional customer service.

Meet your speakers
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Jessy Karolevitz

Call Center Director

Bonfe Plumbing, Heating, Cooling, Electric, Drains

As the Call Center Director at Bonfe Plumbing and Heating, I bring over 25 years of customer service expertise, with more than a decade in leadership roles across various call centers. I firmly believe that the key to business success resides within enhancing the customer experience.

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