10 of The Best Apps for a Handyman Business

Handyman Business Apps

Handyman business apps are software packages with specific features that automate and streamline tasks critical to your company’s success, such as scheduling, work order management, invoicing, and marketing.

These are the top five handyman business apps we can vouch for:

• ServiceTitan Mobile

• Joist

• HouseCall Pro

• Jobber

• ServiceTitan® Invoice Generator

Let's elaborate on their respective features and benefits. 

1. ServiceTitan Mobile

This dedicated handyman business app is built to streamline all operational tasks, from marketing to call booking and invoicing. It can be downloaded from Android or iOS devices and has a web app that works on desktop devices.

One thing we’ve done is partner with other companies to outfit our application with multiple integrations. This ensures that employees across various departments have access to the same data, minimizing errors and redundancy.

Handyman businesses that use the mobile app enjoy the following benefits:

Handymen arrive fully informed

While it’s unprofessional for techs to arrive at job sites without the right tools, you’ll agree that it's not always due to mistakes on their part.

CSRs may fail to capture a key detail on the work order, or techs may be unable to view customer data to clarify details. Such scenarios are commonplace in businesses where techs still rely on paper-based work orders and whiteboards.

Fortunately, we designed ServiceTitan Mobile to be a cloud-enabled application so field techs (and every other employee) can view all the information they need to do their jobs. This includes customer details, property information, and service histories.

Techs can even listen to intake call recordings on their tablets to resolve ambiguities, confirm what CSRs documented aligns with customers' requests, and discover any details that might have been overlooked.

Direct access to customer details helps techs stock their toolboxes with the right tools and confirm whether they possess the expertise required to fix the customer's issue. This boosts customer satisfaction, generating repeat business.

Handymen can access job histories

Upsells are a cost-effective strategy for growing revenue—cheaper than marketing campaigns. Sure, marketing has its place, but it’s unsustainable to keep spending massive amounts of money to generate revenue.

Techs, on the other hand, are ideally placed to upsell because they’re always in contact with customers. However, they can only do so if they can access customers’ job histories to avoid suggesting a service customers have already received.

ServiceTitan Mobile allows techs to access customers' service history, including the tools installed, previous invoices, voice memos, and repair notes.

Technicians can use these details to craft effective sales pitches, identify loyal customers who require special treatment, and suggest necessary services. This lowers customer acquisition costs and increases the amount generated from each work order.

No missing paperwork

Illegible handwriting, lost paperwork, and incomplete forms plague many handyman businesses relying on traditional documentation methods. These paper-based headaches often lead to inefficiency and frustration.

That’s one reason we designed ServiceTitan Mobile to automatically upload every document technicians feed into the application to the cloud.

Even better, office staff can immediately access the uploaded documents from the office, which means they can answer customer queries without distracting field techs with frequent phone calls.

The platform also allows line managers and supervisors to program forms to appear at specific job cycle stages. This way, technicians are compelled to fill out forms accurately instead of doing so in the office when their recollection of events in the field has blurred.

Create estimates easily

Earlier, we discussed how technicians can generate upsells. However, that only happens if they can create accurate estimates onsite instead of sending them later when customers may have already changed their minds.

Additionally, technicians need updated prices to generate accurate estimates so you don’t end up apologizing to customers for pricing errors or charging outdated prices and losing money.

ServiceTitan avoids both issues by allowing users to centrally update the prices of tools, equipment, and materials. It also fetches price data and images from the catalogs of renowned vendors, suppliers, and manufacturers.

This empowers technicians to create estimates with pin-sharp images and accurate prices, including a healthy profit margin and discount. 

Spot upsell opportunities

Customers respond well to upsells relevant to their current needs. They’re tired of hearing service upgrade pitches that might as well have been created for every other customer.

For example, a customer who recently installed an HVAC system will respond better to an upsell for a service contract to maintain the system at a discounted price. Promoting the same upsell to a customer who has never purchased a new HVAC will not lead to a conversion.

That’s why ServiceTitan Mobile displays customers’ property details and service history to technicians to help them identify and promote suitable upsells. This increases deal-closure rates and shows customers that you care about their needs.

Recommended read: Learn how to create handyman websites that help generate leads.

2. Joist

Joist is an application that allows handyman business owners to run and handle vital business processes outside the office. With it, field technicians can create brand-aligned invoices from scratch or by using pre-designed templates.

The software also has an item catalog that stores frequently used services and line items. Contractors can use the saved services to build attractive estimates in minutes instead of creating new service tiers or offerings from scratch. Customers can then sign such estimates in person or digitally.

Joist also enables users to maintain a healthy cash flow by accepting credit card and check payments, which can be divided into installments based on project milestones. For example, the payments for a plumbing job can be divided into:

• 20 percent after rough-out

• 30 percent after trim-out

• 50 percent on completion

Breaking the payment into smaller chunks ensures customers are not overwhelmed and only pay the full amount once the project is completed.

Furthermore, Joist allows companies to provide customers with financing options by integrating with over a dozen top lenders. This reduces objections and encourages customers to sign on the dotted line without hesitation.

The application can be downloaded via the Google Play Store and Apple App Store. You can use the freemium plan to confirm it fits your requirements before paying the monthly subscription fee of $8 to $32.

3. HouseCall Pro

HouseCall Pro is a handyman software solution that streamlines key business tasks such as job estimate creation, scheduling, invoicing, and dispatching. It also enables business owners to manage their finances from one central location.

The software allows field technicians to collect credit card and e-check payments, bank transfers, and mobile wallet deposits. Businesses can also use the software to close high-ticket services by offering instantly approved financing options to customers with payment terms of up to five years.

Furthermore, technicians can use the mobile app to clock in and out and view their total time logged for specific periods—weekly, monthly, etc. You can also see employees' total hours on each job or activity to accurately calculate labor costs and pay fair wages.

Finally, HouseCall Pro enables email communication between customers and employees to reschedule missed appointments, send reminders, and solicit feedback.

You can try the platform’s features for 14 days without submitting a credit card. After the free plan is exhausted, users can choose between the platform’s different plans, which start from $59 per month for one-user accounts.

>>> Learn more about the difference between HouseCall Pro and ServiceTitan.

4. Jobber

Jobber is a field service management platform handymen use to manage business operations. The application works well for contractors with multilingual teams, as it can be translated into Spanish with just one click.

Using push notifications, Jobber keeps business owners updated about job-cycle-related actions taken by customers, including schedule changes, appointment bookings, new messages, and estimate views. 

These updates help business owners know when to take specific actions to move customers along the funnel or promptly resolve complaints.

Jobber also supports two-way communication between employees and clients, allowing users to schedule appointments from the field using techs’ proximity to the job site whenever a new request occurs. This boosts efficiency and ensures business owners never miss out on new sales opportunities.

The application is available on Google Play Store and Apple App Store and can be used for 14 days without paying or submitting credit card details. The premium plan costs between $29 and $199 per month.

5. ServiceTitan® Invoice Generator

ServiceTitan Invoice Generator contains key fields required for building accurate invoices, such as prices, customer details, dates, and company information. This empowers businesses to create brand-aligned and accurate invoices that adhere to their standards.

Handyman Calculator Apps

Handyman calculator apps are digital solutions programmed with vital calculations. They compute job-related quantities such as the gallons of paint required for a specific area, gravel for construction, or tiles to cover a given surface area.

Here are calculator apps that we’ve verified to work for handyman companies:

• ServiceTitan® Labor Rate Calculator

• All-in-one calculator

• Handyman calculator

Let’s unpack their respective features and capabilities deeper.

1. ServiceTitan® Labor Rate Calculator

To stay profitable, handyman companies must price their services to cover running costs and overheads while leaving a healthy profit margin. Otherwise, the company risks failing as quickly as it started.

ServiceTitan’s Labor Rate Calculator estimates the amount you must pay in wages and charge customers to remain operational. It only needs business data points such as billable hours, previous total overhead expenses, headcount, and net profit.

2. All-in-One Calculator

This application has formulas for simple job-related calculations, such as unit conversions, and more complex ones, like determining the appropriate pipe diameter for optimum water flow.

The calculator has an intuitive user interface, which even tech-inept business owners can understand.

At the time this article was written, the all-in-one calculator was only compatible with Android devices. However, the tool’s creators are developing a version for iOS operating systems. 

3. Handyman Calculator

This is a toolkit enabling multiple free calculations. It calculates key job-related quantities such as roof pitch angles and the amount of concrete for gutters. 

The handyman calculator is compatible with iOS, Android, and tablet devices, making it valuable for field techs.

Utility Handyman Apps

Utility handyman apps are lightweight software programs that perform vital business tasks, freeing employees' time for more productive tasks that contribute significantly to customer satisfaction.

We found these two utility handyman apps during our research:

• ServiceTitan® Service Business Checkup

• Handy Tools for DIY PRO

1. ServiceTitan® Service Business Checkup

Business owners find it hard to ascertain the health of their business due to the large number of reports they have to slice and dice to measure performance across different KPIs.

Fortunately, our service business checkup tool gives an on-the-spot assessment of your company’s profitability and performance. Input your details like headcount and average ticket size, answer the question prompts on the next page, and wait a few seconds for the report to be generated.

2. Handy Tools for DIY PRO

This is a five-in-one digital toolkit composed of tools for performing key DIY home repair tasks. It includes a plumb bob, surface level, bubble level bar, protractor, and ruler.

It’s designed only for iPads and iPhones and costs a one-time fee of $2.99.

How Do You Choose The Best Apps for a Handyman Business?

Before subscribing to any tool, it’s imperative to consider the following factors to get your money’s worth and avoid having a bloated tech stack:

• Features: Judge each tool’s suitability for your needs based on its features. Read the tool’s documentation and check the features described on its website.  

• Uses: Get tools with use cases tailored to your business's current requirements. For example, you’ll need a calculator if you tend to spend more time than necessary on evaluations.

• Ease of use: Only pick an application with an easy-to-understand interface so technicians don’t have to spend too long learning where the different buttons are located. If you must pick a tool with a moderately complex interface, ensure it has detailed tutorial videos and user guides.

• Support: Every software has its bad days. The interface may freeze suddenly, sensitive data may go missing, or the tool may crash without forewarning. In those moments, you’ll need a responsive help service desk to offer assistance and proffer a solution. So, check the responsiveness of the tool creator’s support team by reading reviews and asking other users.

• Type: Consider the pros and cons of mobile, online, and downloadable apps. Then, choose the one that offers the capabilities and convenience you desire.

Over to You

For every handyman business, picking the right tool is as critical to the company’s success as recruiting the right people. Why?

Using the right tools reduces the time spent on unproductive tasks, impacts quality service delivery, and determines the experience customers leave with.

Before picking one, carefully examine each tool using the criteria provided above. Does it have the necessary features? Are the use cases reflective of your current challenges? How responsive is the interface and customer support team?

You can opt for ServiceTitan’s dedicated handyman software to avoid the expenses associated with subscribing to multiple tools.

ServiceTitan is a software solution that helps handyman companies run their businesses more efficiently by automating key tasks like invoicing and customer management. Join over 100,000 contractors nationwide who use the platform to boost revenue.