Data from a ServiceTitan study into churn in the trades shows how underbooking contributes to turnover. Installers who have fewer than 50 jobs in two months are 16% more likel...

A recent ServiceTitan study into churn in the trades found a direct correlation between weekend work and churn. Data shows that technicians with more than 15% of their jobs on...

As the trades struggle to find qualified technicians, retaining a tech becomes more important. A ServiceTitan study into the causes of churn in the trades found that techs who...

A ServiceTitan study showed clear cause and effect for technician churn. According to the data, which skewed toward HVAC and plumbing, technicians are more likely to churn if ...

Over the past three years, summer heat waves increased average daily revenues for HVAC businesses run on ServiceTitan by an eye-opening 55%.

Josh Crouch has successfully onboarded with ServiceTitan’s cloud-based software with two different companies. He is a big fan of the software program’s reporting functions. An...

Jamie Johns, ServiceTitan’s new Senior Director of Customer Experience, Finance and Accounting, has the goal of helping every ServiceTitan customer change for the better the w...

It’s also the “shoulder season” or that time of year when call volume slows down a bit for HVAC contractors and many others in the trades, creating the perfect opportunity to ...

Online safety is paramount in the internet age. The ease, convenience, and strength of online work also make said work vulnerable to bad actors who may try to steal personal o...

As a fourth-generation septic service business owner, Courtney Van Delden grew up learning the family-owned Van Delden Wastewater Systems from a very young age, as she and her...