What are the benefits of air duct cleaning software?

Modern air duct cleaning software gives you an all-in-one platform to run your field service business, streamlining operations from all sides.

Improve communication and keep every employee on the same page with a software solution that syncs instantly from the office to your technician’s mobile device. Updates from your duct cleaning techs, such as estimates, invoices, credit card payments, and more, automatically appear on the office side, as well. These features improve real-time communication, reduce redundant data entry, and lower paper and printing costs.

Utilizing a cloud-based field service software also gives your technicians access to a mobile app in the field and helps improve efficiency and workflows. Techs can provide better customer service, and convert new sales opportunities on the job site. Armed with job details, work orders, customer history, notes, previous estimates, and even pictures, your technicians carry full context into every job to provide better quality customer service.

ServiceTitan's best-in-class air duct cleaning software makes it easy for technicians to build estimates with multiple pricing options in just minutes. A quick turnaround on estimates—a proven way to increase estimate conversion rates—helps techs increase their average job ticket, earn more money, and enhance customer satisfaction.

Dispatchers get pop-up notifications to assure a technician's skills match the job's requirements, making it easier to dispatch for profit when the opportunity arises.

Marketing Pro, an add-on feature, supercharges your ability to target marketing to current and potential customers through your ServiceTitan database. Similarly, Phones Pro upgrades business operations with a modern, cloud-based phone solution that fully integrates with ServiceTitan software.

How can air duct cleaning software help grow a duct cleaning business?

Air duct cleaning contractors utilizing an all-in-one software platform to run their businesses gain the freedom to hire more technicians—your main source to grow profitability—with no need to add more office staff. With features that make customer management, business reporting, bookkeeping, customer service, inventory management, and dispatch and routing hassle-free, you and your current office staff can do your jobs more efficiently.

But adding techs isn’t the only way to grow. In fact, ServiceTitan customers also grow their businesses through improved sales and service by technicians. ServiceTitan’s mobile app equips techs to arrive at each job fully informed, which leads to better customer service, more customer referrals, and higher-rated online reviews.

The multi-option estimate builder helps technicians close more air duct cleaning services at a higher average ticket, increasing the profit per technician across the entire air duct cleaning company.

How can air duct cleaning software help businesses retain customers?

ServiceTitan’s mobile app— available for Android and iOS—equips air duct service techs with a robust customer management database, so they can view complete customer information before arriving on the job site. Knowing the customer's name and service preferences helps techs and CSRs personalize the experience, provide exceptional customer service, generate more business via customer referrals, and build a strong network of online reviews.

Residential and commercial service companies choose ServiceTitan's cloud-based CRM because it's user-friendly, enhances employee and customer communication, promotes remote functionality via mobile devices, and includes key features built to help air duct cleaners grow their businesses, including:

• Customer Portal: Customers can schedule jobs, review service calls, access invoice history and work orders, view GPS tracking of a tech's location, and submit online payments without ever making a phone call.

• Easy Communication: SMS text messages, online chat, and email keep customers informed at every stage of the job—from booking confirmations and reminders to dispatch notifications and direct links to leave a review.

How can air duct cleaning software help businesses acquire customers?

The best way to acquire new air duct cleaning jobs in today’s digital world requires meeting your customers online with advertising that rises above the competition. Get the most out of your marketing dollars by managing your Google reviews, automating your marketing campaigns, and lowering your cost-per-lead with targeted email marketing.

ServiceTitan’s duct cleaning software features include:

• Pricebook + Mobile Estimates: Give your techs a visual pricebook and mobile estimates, so they can sell more ductwork jobs and increase average tickets.

• Marketing Pro Reputation: Produce more online reviews from happy homeowners to build a solid reputation that attracts more leads and revenue.

• Follow-up on Estimates: Follow up with customers who never responded to unsold estimates with simple tags and filters on your ServiceTitan dashboard.

How can air duct cleaning software help businesses improve their field efficiency and operations?

ServiceTitan helps air duct cleaning businesses improve efficiency with automated features and tools, such as:

• All-in-One Solution: Improve communication between the office and field, cut the amount of time spent manually updating technician timesheets, automate and optimize invoicing—all from ServiceTitan's comprehensive customer management solution.

• Mobile App: Technicians arrive at the job with complete customer history, photos, and notes on previous duct cleanings. They can also upload photos, videos, and other documents straight from their mobile tablet.

• Optimize Scheduling: Utilizing ServiceTitan’s all-in-one software solution with responsive dispatching and scheduling features allows duct cleaners to optimize schedules for recurring services, maximize crew time during peak seasons, and ensure quality service and crew accountability on every project.

How can air duct cleaning software help businesses increase profitability?

ServiceTitan's business management software helps air duct cleaning companies collect payment faster, increase sales to boost revenue, and reduce costs with improved efficiency. Use our cloud software solution to:

• Speed Up Cash Flow: Accept prepayment or bill-pay in the field, store credit card and ACH information for future billing, or collect online credit card payments using a link emailed to the customer.

• Increase Sales: Empower your techs with a mobile app that automatically generates invoicing with time tracking and materials included, provides a visual pricebook and mobile estimates to make sales presentations go more smoothly and look professional, and helps you leverage memberships and service contracts to boost profitability.

• Enhance Scheduling: Optimize schedules for recurring services, maximize crew time during peak seasons, and ensure quality service and crew accountability on every project.

• Go Mobile: Reduce time spent on invoicing and bill customers from anywhere with a mobile software solution that seamlessly passes billing information from the field to the office in real time.

Does ServiceTitan integrate with QuickBooks?

Yes. ServiceTitan integrates with Intuit QuickBooks Online and with QuickBooks Desktop Premier and Enterprise editions. With easy QuickBooks integration, duct cleaning professionals simplify accounting procedures and automate the flow of information from invoicing on the job site to reconciliation in your accounting software, without any extra work.