8 Top AroFlo Alternatives for Field Service Businesses [2025]

1. ServiceTitan

ServiceTitan is an all-in-one field service and business management solution for trade businesses, contractors, and home service suppliers. It is designed for both commercial and residential operators.

Like AroFlo, ServiceTitan provides a comprehensive range of vital field service management tools.

Key features:

• Job scheduling and dispatching

• Inventory management

• Invoicing, billing, estimates, and quotes

• Timesheets and payroll

• A mobile app for field technicians

• Customer relationship management (CRM

• Reporting and analytics

• Compliance and safety management

Key integrations: 

• Xero

• Twilio

• Stripe

• Mailchimp

• Google Maps

However, when compared to AroFlo, ServiceTitan offers additional features that enhance scheduling, help close sales, and boost revenue, including:

• Dynamic routing and real-time updates for more precise scheduling and technician tracking

• Field technician sales tools and visual pricebooks to present service options, create estimates, and close sales in the field

• Integrated marketing suite with email, direct mail, and reputation management capabilities

• Integrated customer financing options, which improve close rates by helping customers finance larger jobs

Dynamic routing and real-time updates for more precise scheduling and technician tracking

ServiceTitan’s Dispatch Software enhances technician scheduling and route planning by providing insight into potential delays, such as traffic or car trouble. Your dispatcher can proactively optimize the schedule or swap technicians when needed.

Using the point-and-click interface, dispatchers can quickly extend, shorten, or reschedule jobs, offering increased flexibility for you and your customers. You can also track a job’s history to see who was involved in booking, dispatch, and scheduling and if the job was previously moved.

The ServiceTitan dispatch board connects the field and office, so your CSRs and dispatchers can send SMS texts to your technicians, keeping them updated in real time with any changes to the job or schedule and important job information. This keeps everyone in the loop and your phone lines open.

GPS technician tracking makes it easier for your front office staff to track technicians between jobs, allowing for greater scheduling accuracy. Furthermore, this means customers can see exactly how long it will be before your technician arrives, which improves customer satisfaction.

Furthermore, ServiceTitan’s Schedule Assistant takes the strain off your CSRs by suggesting dates, times, and technicians, considering drive time. This can drastically decrease the time it takes to schedule jobs and provides an enhanced customer experience.

Field technician sales tools and visual pricebooks to present service options, create estimates, and close sales in the field

ServiceTitan’s Pricebook Pro integrates top industry supplier catalogs with your pricebook so you can stay on top of costs. It is set up automatically through Smart Start powered by Titan Intelligence, taking the manual work out of setting up and updating your pricing.

Technicians can quickly find, show, and sell the right parts and services in the field, making it easier to close jobs and provide the best service.

The tool also lets technicians create good-better-best estimates with high-quality product photographs in a couple of taps, making it easy to communicate value to the customer.

Integrated marketing suite with email, direct mail, and reputation management capabilities

With ServiceTitan’s Marketing Pro, users can design, deliver, and monitor email and direct mail campaigns from within the platform.

With professionally designed templates, personalization capabilities, and targeting, you can quickly set up new email marketing campaigns and send them to the relevant sections of your audience.

Additionally, you can accurately track the return on investment (ROI) for every marketing campaign you run and see exactly how many jobs and how much revenue they bring in. This means you can channel your marketing budget into your most successful campaigns in the most successful areas.

The ServiceTitan marketing suite also features reputation management tools that let users automate their review-gathering process with timely requests soon after a job is completed. This can help bring in more positive reviews and increase business visibility.

Furthermore, you can manage your reviews across multiple directories, review websites, and social media platforms, all in one place, making it easier to respond and show customers you care.

You can also manage and update all your listings at once from within the ServiceTitan platform.

Integrated customer financing options, which improve close rates by helping customers finance larger jobs

There may be occasions where the work a customer needs is beyond their budget. When this happens, you’ll likely lose the job unless the customer can source financing.

With ServiceTitan, contractors can provide customer financing at no extra cost. This feature is integrated with the platform so that technicians can offer financing options from the app while on site.

2. Service Fusion

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Service Fusion is a popular field service management software program. Like ServiceTitan, it offers tools for scheduling and dispatching, estimates, and customer management.

Key features:

• GPS fleet tracking: Track the number of trips technicians make and the total distance traveled each day. Users can also track GPS location and driving behaviors.

• FusionPay payment platform: This is Service Fusion’s built-in payment acceptance platform. Users can collect payments online and via mobile and manage payment data from the platform.

• Servicecall.ai call tracking: On-screen pop-ups with customer account details and work history during calls.

Key integrations: 

• Jive Communications VoIP system

• Stripe

• Square

However, when compared to Service Fusion, ServiceTitan offers:

• Integrated customer financing options within the platform that let technicians offer payment plans on-site, contributing to higher job acceptance rates.

• Performance scorecards that track sales, customer satisfaction, and job performance for each technician, meaning managers can quickly assess quality and productivity and spot areas that need work.

• Advanced marketing automation and campaign management, including ROI tracking.

• Customizable native pricebook where users can set real-time pricing and add product images, giving customers deeper insight into what they are paying for.

Find more details on these differences in our in-depth comparison ServiceTitan vs. Service Fusion.

3. Simpro

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Simpro is job management software designed for trade businesses. It offers tools and capabilities that streamline various aspects of running a trade business, from job quoting to asset tracking, customer and project management, and reporting.

Key features:

• Project management tools: Users can track labor, materials, and other resources, build estimates and quotes, and track project progress.

• Inventory management: Simpro offers comprehensive inventory management tools, including stock level tracking, purchase order management, and condition monitoring.

• Invoicing: Users can create invoices directly from jobs or projects. The tool also supports on-site payment collection.

Key integrations: 

• Salesforce

• QuickBooks

• Stripe

However, when compared to Simpro, ServiceTitan offers:

• Advanced call-booking feature with call tracking and recording capabilities.

• Real-time dispatching with GPS tracking and dynamic routing.

• Native pricebook functionality with unique automation and direct access to top industry supplier catalogs. 

• Integrated marketing suite with reputation management capabilities.

4. Housecall Pro

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Housecall Pro is a field service management system for trade businesses. It offers typical FSM tools like invoicing, scheduling and dispatching, and estimates. It also offers the following key features and integrations.

Key features:

• Online booking: Customers can book services through a company’s website or app.

• Automatic customer updates: Users can send automated text and email notifications to customers with reminders, updates, and arrival times. 

• Job management and scheduling features: Housecall Pro offers a straightforward scheduling and dispatch board with real-time update capabilities to keep technicians updated in the field.

• Automated invoicing and payment collection: Businesses can automatically send invoices and collect payments, reducing administrative work while ensuring steady cash flow.

Key integrations: 

• QuickBooks

• Google Calendar

• Zapier

However, when compared to Housecall Pro ServiceTitan offers:

• More native pricebook functionality.

• Deeper reporting metrics analysis.

• Automated job tagging features that contribute to increased revenue

• Offline app functionality allows technicians to use the mobile app at any time, even if they have no internet service.

• Customizable forms and gated work sequences that enhance accountability throughout the project lifecycle.

For more information on the differences between these tools, check out our comparison article: ServiceTitan vs. Housecall Pro.

5. Jobber

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Jobber is a field service scheduling software tool that provides additional features for field service business management. Like ServiceTitan, it has quoting, estimating, and invoicing features.

Key features:

• Client relationship management (CRM): Store client information, communications, and job history in one place.

• Time and expense tracking: Track employee hours and expenses on every job to keep pricing and payroll accurate.

• Online booking system: Customers can book through a business’s website or social media profile.

Key integrations: 

• QuickBooks

• Stripe

• Zapier

However, when compared to Jobber, ServiceTitan offers:

• More advanced native pricebook. 

• Access to top industry supplier catalogs within the app.

• Comprehensive marketing suite that lets businesses keep more marketing in-house.

• Greater flexibility and customization for plans and services.

• Offline app functionality.

• In-depth reporting, including data sources.

Check out our comparison article ServiceTitan vs. Jobber for more information.

6. ServiceWorks

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ServiceWorks is a cloud-based field service management tool for service-oriented businesses. It caters to many trade industries and offers scheduling, dispatch, invoicing, and inventory tools.

Key features:

• Automated billing and invoicing: ServiceWorks lets businesses generate invoices from job details, accommodating customer preferences. It supports on-site payment processing with an integrated payment system.

• Customer relationship management (CRM): Like ServiceTitan, ServiceWorks has an in-built CRM that stores customer information, job history, and preferences, allowing users to personalize their communications and provide better service.

• Mobile access: Technicians can use ServiceWorks’ mobile app to view jobs, update job status, and speak to the office in real time from wherever they are, reducing downtime.

Key integrations: 

• Google Calendar

• QuickBooks

• Stripe

However, when compared to ServiceWorks, ServiceTitan offers:

• Advanced customer acquisition and marketing tools, like lead conversion tracking and automated email campaigns that let users capture leads, effectively target customers, and fully understand ROI.

• In-built call center management with customer records, call tracking, and appointment scheduling.

• Detailed customizable reports covering metrics like technician performance, job profitability, and customer satisfaction.

• Digital pricebook that lets businesses price dynamically, offer discounts and seasonal rates, and bundled services, including on-site price adjustments.

7. Tradify

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Tradify is an all-in-one job management software solution for electricians, plumbers, builders, HVAC technicians, and more. It is designed for small to medium-sized trade and service businesses.

Key features:

• Task management and checklists: Users can create task lists for each job to ensure every step is completed to a high standard.

• Real-time job updates and tracking: Technicians can update job progress through the mobile app, keeping office staff updated and allowing project timeline tracking and accurate resource allocation.

• Time and expense tracking: The time-tracking feature lets technicians log their hours and job-related expenses via the mobile app for increased payroll accuracy.

Key integrations: 

• MYOB

• Gusto (US only)

• Dropbox

However, when compared to Tradify, ServiceTitan offers:

• Automated customer experience tools like customer notifications and review requests that help improve customer satisfaction and retention.

• A call-center management system that integrates customer data and lets CSRs book calls in real time while enhancing communication with personalization.

• Robust data analytics and reporting features that go beyond basic financial tracking.

8. Salesforce Field Service

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Salesforce Field Service is an extension of the Salesforce product designed for field service operators. It is well-suited to manufacturing, utilities, telecommunications, and trades.

Key features:

• AI-powered scheduling: The tool optimizes technician assignments using data like availability, skill set, location, and travel time.

• Collaboration and knowledge sharing: Using integrated collaboration tools such as Chatter and Knowledge, technicians can speak with each other and office staff to fix problems in the field. They can also access a knowledge base for technical guidance.

• Self-service options: Customers can book their appointments and see their service history. They can also speak to technicians directly.

Key integrations: 

• Internet of Things (IoT) devices

• Salesforce CRM

• Oracle

However, when compared to Salesforce Field Service, ServiceTitan offers:

• Technician performance scorecards that help monitor customer satisfaction, job profitability, and upselling.

• Advanced payment options like flexible payment plans.

• Integrated financing options that allow on-the-spot financing.

What is the best free AroFlo alternative?

Some tools have free plans that provide access to basic features. While this may be suitable for some small businesses, the limitations of a free plan make it challenging to fully take advantage of the tool's offerings.

ServiceWorks and Housecall Pro have a limited free plan. Jobber and Service Fusion offer a free trial. 

What is the best AroFlo alternative for small businesses?

Here are the three best Aroflo alternatives for small businesses:

• ServiceTitan: ServiceTitan’s comprehensive feature suite and custom pricing make it an ideal solution for small businesses that want to build a robust and scalable foundation.

• Housecall Pro: Housecall Pro offers basic free features for small businesses, including payment collections, invoicing, and scheduling.

• Jobber: Jobber offers tiered pricing and flexible plans so small businesses don’t overpay for features they don’t use.

Over to You

Choosing the right AroFlo alternative for your business can be difficult when you don’t know where to start. This guide shows several good options, depending on your business needs.

If you want to streamline your business and field operations, enhance customer experience and satisfaction, build high-quality marketing campaigns, and precisely optimize your technician scheduling, ServiceTitan could be the tool for you.

Request a demo today to see how ServiceTitan can work for you.

ServiceTitan is an all-in-one field services management software solution with built-in marketing, customer experience, and business management capabilities. It is trusted by over 100,000 contractors around the country.