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ServiceTitan Field Service Management Blog page 109
HVAC, Business Tips, Marketing, Operations
How to Create Good Better Best HVAC Proposals That Increase Close Rates and Drive Revenue Growth
Implementing a Good Better Best proposal model is one of the best ways for HVAC contractors to align their own interests with those of their customers. Where single-option pr...
All Industries, Marketing, Operations, Webinar Recap
How to Maintain Control of the Call: A Best Practices Guide for CSRs
How do your CSRs deal with customer complaints? Sticky-situation calls can be difficult to handle, even for the most-seasoned CSR professional. Angie Snow, ServiceTitan’s Dire...
All Industries, Operations, Management, Webinar Recap
Write it down: Keep Your Company from Being "Hit By a Truck," says Kathy Nielsen
Maintaining a detailed record of processes and procedures can ensure a company’s continued viability in times of tragedy or crisis. Kathy Nielsen, owner of a consulting firm f...