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What’s New in Payments and Financing

ServiceTitan
August 23rd, 2024
4 Min Read

Check out the latest and greatest payments and financing features making it easier to get paid faster, close more sales and increase average tickets.

Get paid faster with SMS payment links

Speed up the payment process for you and your customers by sending SMS payment links. Your technicians or your office staff can text links to invoices.Payment links come in handy when the payer is not onsite when the job is complete or when or when your customer simply prefers to pay on their device. To get started, click on the SMS icon from the Invoice.

Checkout in seconds with new and improved card readers

We have made some major performance improvements across all card readers, designed to make your in-person transactions much more efficient. Plus, new card readers are now available for those who are interested.

Upgraded BBPoS for Performance: We’ve also upgraded the BBPOS card readers' performance so that they exceed industry standards in speed, battery life, and connectivity to help your techs connect and collect payment seamlessly. It’s free, quick, and easy to make those upgrades today. 

New ID TECH Card Readers: We now support new ID TECH card payment readers. The latest in card reader technology, ID TECH readers offer optimized battery life - charge once for hundreds of transactions, seamless Bluetooth connectivity, enhanced transactional security, and checkout times in just seconds! All new order placements will receive ID TECH card readers moving forward. 

With these exciting updates, empower your technicians to accept card-present transactions - swipe, tap, or insert chip for a more secure and cost-efficient payment experience that can help you save on credit card fees.

Contact fintechsupport@servicetitan.com to learn more.

Save even more time reconciling payments

Say goodbye to manual reconciliation of refunds while successful payments are automated! Refunds are now automatically reconciled with the original transaction that was completed, giving you back time to focus on important tasks like collections. Learn more here.

Offer more financing options right in ServiceTitan

We just announced Wells Fargo has officially joined ServiceTitan’s network of premier lenders. As with all our industry-leading providers, this integration is available at no additional cost and is built right into your sales process so that your techs can start offering financing on every job. Get more information about the Wells Fargo integration here.

Synchrony has also been added to the line up of providers and is now available. Get more information about the Synchrony integration here.

For a full list of integrated financing partners, visit the ServiceTitan Marketplace.

Lead with financing by offering the right plan on every job

Two new Integrated Financing features are now available, built to ensure the right plan is offered on every single job. With the new Plan Optimizer, you can receive a recommended set of tiers and plans specific to your business. These recommendations are powered by Titan Intelligence and provide a personalized financing strategy that aims to maximize the impact of financing on your business.

How effective are the financing strategies you take on and is every technician actually offering financing on every job? The new Financing Dashboard gives you data-driven insights into financing performance, so you no longer need to manually export data from ServiceTitan and create reports of financing KPIs. Knowing how effectively you offer financing at the point of sale directly impacts growth and the success of your business.

Interested in learning more about ServiceTitan Payments and Integrated Financing? Request a demo today

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